I do my best to describe all items accurately and with detail. Please ask questions before purchasing if you are concerned about anything with an item. I recommend purchasing shipping insurance on your package.
If you are unhappy with an item, you may return it unused and in its original condition, and at your cost of shipping. There will be a 15% restocking fee, and shipping charges will not be refunded.
If you place an order and choose to cancel the order without reason before it has been shipped (i.e. I have not passed my turnaround time), your refund will be less 15% to account for seller fees.
Custom items will not be refunded.
If an item is damaged in shipping, you will be responsible for providing proof of damage, and a replacement item will be shipped out.
I cannot be held responsible for items lost in the mail. I ship via USPS First Class Mail with Delivery Confirmation, but not with tracking.